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keenPG Experts · support & services

3 a.m. is
someone's 9 a.m.

When your database has a bad night, a Postgres engineer is already awake. Our on-call engineers fix the problem and then explain what happened, in plain words.
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24×7×365human coverage
15 mincritical response
365days a year
Incident #4821 · orders-prodreplication lag · paging on-call
SEV 1 · OPEN
03:12:04
–first human response
–time to resolve
–rows lost
A health check, start to finish

Slow database?
Found and fixed.

  1. 1We look at everythingConfiguration, queries, indexes, vacuum and replication: a full health check.
  2. 2We find what hurtsEach problem gets a severity and a plain-English explanation.
  3. 3We fix it with youChanges are tested, applied in your maintenance window, and measured.
  4. 4You keep the know-howA written report and a walkthrough, so your team knows why it works.
orders-db · health checkp95 latencyslowfixed ✔table bloatbloatedfixed ✔index usagemissing indexfixed ✔cache hit ratereplication lagHealth report✔ 3 issues fixed✔ p95: 900 ms → 60 ms✔ team walkthrough doneExplained by the engineerwho fixed it
Services

From first migration
to fifth year in production.

Migration

Oracle, SQL Server, MySQL, Db2 or Sybase to Postgres: assessment, schema and code conversion, data movement and cut-over.

Performance tuning

Slow queries, bloated tables, connection storms. We find the cause, fix it and show your team how.

Health check

A two-week review of configuration, security, backups and HA, with a prioritised report.

Architecture review

Designing for multi-region, sharding, or a 10× growth plan? Get it right before it's expensive.

Training & certification

Hands-on courses for DBAs, developers and SREs, delivered remotely or on site.

Technical account manager

A named engineer who knows your systems, joins your planning and speaks for you inside keenPG.

Support plans

The shorter the bar,
the faster we're there.

Guaranteed first response for a critical (Sev 1) issue.

Standardbusiness hours · email
4 h
Premium24×7 · phone + chat
1 h
Enterprise24×7 · TAM · war-room
15 min
04 hours
Experts come with both flavours
keenPG on KubernetesPostgres clusters on Kubernetes & OpenShiftkeenPG AutomationAutomated Postgres clusters on your VMs

Sleep through
the next incident.

Tell us about your Postgres. We'll reply within one business day, or 15 minutes if it's on fire.

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